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IS SPARKLE DOWN TODAY ?

Is sparkle down today ?

Sparkle is a lifestyle and financial ecosystem providing seamless solutions to Nigeria’s retailers, SMEs and individuals.Leveraging technology and data, Sparkle is leading a new generation of digital only businesses licensed by the Central Bank of Nigeria.

Do you want to check sparkle bank live network status? Check below.

SPARKLE BANK NETWORK STATUS

  • by Sparkle
    Jun 10, 10:30 WESTResolved – We're experiencing an elevated level of API errors and are currently looking into the issue.
  • by Sparkle
    Sep 26, 12:31 WESTResolved – This incident has been resolved.Sep 24, 19:30 WESTInvestigating – Monitor Bills Monitor, on Collection Bills Monitor, did not run successfully. 6 request(s) ran and 6 test(s) failed.
  • by Sparkle
    Sep 24, 19:17 WESTResolved – This incident has been resolved.Sep 24, 15:30 WESTInvestigating – Monitor Bills Monitor, on Collection Bills Monitor, did not run successfully. 6 request(s) ran and 6 test(s) failed.
  • by Sparkle
    Sep 24, 15:17 WESTResolved – Incident resolvedSep 24, 02:30 WESTInvestigating – Monitor Bills Monitor, on Collection Bills Monitor, did not run successfully. 6 request(s) ran and 6 test(s) failed.
  • by Sparkle
    Sep 24, 02:12 WESTResolved – This incident has been resolved.Sep 23, 14:01 WESTInvestigating – Monitor Bills Monitor, on Collection Bills Monitor, did not run successfully. 6 request(s) ran and 6 test(s) failed.

SPARKLE BANK FAQS

What is the split transaction feature?

This allows you to share the cost of any payment with any of your contacts on Sparkle. You can choose to split the transaction equally across as many contacts as you want.

Or if someone had more slices of the pizza, our split transaction feature allows you to manually edit.

How can I split a transaction?

To split a transaction, simply:

– Tap the bill in your transaction log.

– Scroll down to “Split this Transaction”

– Select the Sparkle “contacts” you would like to split the transaction .

The default setting is to split the transaction equally, however, you can manually edit based on the amount each person owes

– Click “Send Request” and we will send your contact(s) a request for payment

What is the difference between the Sparkle physical and virtual cards?

Here are some of the differences between the Sparkle physical and virtual card:

– Security: Physical cards come with 3D secure, a two-factor authentication. This means that you will need an OTP to complete your transactions when you use a physical card. For virtual cards, it comes with a dynamic CVV2 which means that you get a new CVV for every transaction

– Cost: Virtual cards are more affordable than the physical cards as your first virtual card is free while the subsequent virtual cards cost NGN 500.

– Cash Withdrawal: You can withdraw cash from ATMs with your physical card. You cannot do this with your virtual card.

– Transactions at POS Terminals: If you frequent shopping malls or supermarkets and don’t want to carry cash, you will need a physical card as you can’t use your virtual card on POS terminals.

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