Moniepoint is a digital payment platform that enables individuals and businesses to carry out financial transactions seamlessly. One of the services provided by Moniepoint is the Moniepoint Expense Card, a debit card that allows business owners to manage their expenses conveniently. However, just like any other payment card, the Moniepoint Expense Card can be blocked for various reasons such as incorrect PIN entry, suspicious activities, or exceeding the transaction limit.
If you find yourself in a situation where your Moniepoint Expense Card is blocked, you don’t have to worry. The platform has a simple process for unblocking your card. In this article, we will take you through the step-by-step process of unblocking your Moniepoint Expense Card.
Step 1: Log in to Your Business Account
The first step to unblocking your Moniepoint Expense Card is to log in to your business account on the platform. You can do this by visiting the Moniepoint website and entering your login details. If you don’t have an account yet, you can create one by following the instructions on the website.
Step 2: Click on the ‘Menu’ Icon on the Top Left Corner
Once you have logged in to your account, you will be directed to the dashboard. Look for the ‘menu’ icon on the top left corner of the screen and click on it. This will reveal a drop-down menu with several options.
Step 3: Click on ‘Cards’ and Select the Card Details You Want to Unblock
From the drop-down menu, click on ‘Cards’ and select the card details you want to unblock. This will take you to a new page with information about your Moniepoint Expense Card.
Step 4: Click on ‘Unblock Card’
On the page with your card details, look for the ‘Unblock Card’ button and click on it. This will initiate the process of unblocking your Moniepoint Expense Card.
Step 5: Enter the OTP Sent to Your Registered Phone Number and Submit
After clicking on the ‘Unblock Card’ button, Moniepoint will send an OTP (One Time Password) to your registered phone number. Enter the OTP in the space provided on the website and click on the ‘submit’ button. This will confirm that you are the owner of the Moniepoint Expense Card and authorize the unblocking process.
Once you have completed these five steps, your Moniepoint Expense Card should be unblocked and ready for use. If you encounter any issues during the process or have any further questions, you can contact Moniepoint customer support for assistance.
In conclusion, the process of unblocking your Moniepoint Expense Card is straightforward and can be completed in a few simple steps. By following the instructions provided above, you can quickly get your card unblocked and continue carrying out your business transactions with ease
