{"id":108,"date":"2023-04-29T19:06:32","date_gmt":"2023-04-29T19:06:32","guid":{"rendered":"https:\/\/djtconcept.ng\/business\/?p=108"},"modified":"2023-04-30T23:29:07","modified_gmt":"2023-04-30T23:29:07","slug":"is-mono-bank-down-today","status":"publish","type":"post","link":"https:\/\/djtconcept.ng\/business\/is-mono-bank-down-today\/","title":{"rendered":"Is MONO BANK DOWN TODAY ?"},"content":{"rendered":"\n<figure class=\"wp-block-image size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/djtconcept.ng\/business\/wp-content\/uploads\/2023\/04\/png_20230429_181100_0000.png\" alt=\"Is mono down today ? \" class=\"wp-image-109\" srcset=\"https:\/\/djtconcept.ng\/business\/wp-content\/uploads\/2023\/04\/png_20230429_181100_0000.png 512w, https:\/\/djtconcept.ng\/business\/wp-content\/uploads\/2023\/04\/png_20230429_181100_0000-300x300.png 300w, https:\/\/djtconcept.ng\/business\/wp-content\/uploads\/2023\/04\/png_20230429_181100_0000-150x150.png 150w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Mono is a technology company on a mission to power the digital economy in Africa, using open banking as a layer for financial data, identity data, and bank transfer payments for businesses.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Do you want to know if mono network is down today ? Check below <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">MONO LIVE NETWORK STATUS <\/h2>\n\n\n<ul class=\"has-dates has-authors has-excerpts wp-block-rss\"><li class='wp-block-rss__item'><div class='wp-block-rss__item-title'><a href='https:\/\/status.mono.co\/incidents\/hk9702h1tdxk'>Direct Debit: Service Downtime<\/a><\/div><time datetime=\"2026-09-25T06:22:20+00:00\" class=\"wp-block-rss__item-publish-date\">September 25, 2026<\/time> <div class=\"wp-block-rss__item-excerpt\">Sep 25, 07:22 BST Resolved &#8211; This incident has been resolved. Sep 22, 09:34 BST Monitoring &#8211; A fix has been implemented and we are monitoring the results. Sep 21, 09:49 BST Update &#8211; We are currently experiencing downtime from our provider, which is affecting the mandate creation, approval, and debit services.As a result, you may encounter an error when attempting to create a mandate or initiate a debit.We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is [&hellip;]<\/div><\/li><li class='wp-block-rss__item'><div class='wp-block-rss__item-title'><a href='https:\/\/status.mono.co\/incidents\/t8n4gm5ng8ty'>Degraded Performance Across Direct Debit Service<\/a><\/div><time datetime=\"2026-09-18T10:57:48+00:00\" class=\"wp-block-rss__item-publish-date\">September 18, 2026<\/time> <div class=\"wp-block-rss__item-excerpt\">Sep 18, 11:57 BST Resolved &#8211; This incident has been resolved. Sep 11, 14:12 BST Monitoring &#8211; A fix has been implemented and we are monitoring the results. Sep 10, 18:26 BST Investigating &#8211; We are currently experiencing an issue affecting Direct Debit requests across our endpoints. Depending on the endpoint, requests may experience failures, timeouts, or degraded performance.Our team is actively investigating the issue and working to restore normal service as quickly as possible.We sincerely apologize for the inconvenience caused.NB: In the meantime, please avoid retrying requests until you have confirmed their final status, as the request may have [&hellip;]<\/div><\/li><li class='wp-block-rss__item'><div class='wp-block-rss__item-title'><a href='https:\/\/status.mono.co\/incidents\/sv5mcrnj2dp4'>NIN Downtime<\/a><\/div><time datetime=\"2026-09-17T15:42:43+00:00\" class=\"wp-block-rss__item-publish-date\">September 17, 2026<\/time> <div class=\"wp-block-rss__item-excerpt\">Sep 17, 16:42 BST Resolved &#8211; This incident has been resolved. Sep 16, 15:36 BST Investigating &#8211; We are currently experiencing downtime with the NIN Lookup endpoint from our provider. We sincerely apologise for any inconvenience this may cause. Our team is monitoring and we will provide an update once the service is fully restored.<\/div><\/li><li class='wp-block-rss__item'><div class='wp-block-rss__item-title'><a href='https:\/\/status.mono.co\/incidents\/2byfnv54cyyt'>Zenith Bank Downtime [Direct Debit]<\/a><\/div><time datetime=\"2026-09-17T07:55:06+00:00\" class=\"wp-block-rss__item-publish-date\">September 17, 2026<\/time> <div class=\"wp-block-rss__item-excerpt\">Sep 17, 08:55 BST Investigating &#8211; We are currently experiencing downtime from Zenith Bank, which is impacting debit transactions. As a result, you may encounter errors when attempting a debit.We sincerely apologize for any inconvenience this may cause and are actively working with the team and NIBSS to resolve it. We will provide updates as soon as the service is fully restored.<\/div><\/li><li class='wp-block-rss__item'><div class='wp-block-rss__item-title'><a href='https:\/\/status.mono.co\/incidents\/wt6zp71gsr65'>TIN Downtime<\/a><\/div><time datetime=\"2026-09-16T14:35:45+00:00\" class=\"wp-block-rss__item-publish-date\">September 16, 2026<\/time> <div class=\"wp-block-rss__item-excerpt\">Sep 16, 15:35 BST Resolved &#8211; This incident has been resolved. Sep 9, 11:57 BST Identified &#8211; The issue has been identified and a fix is being implemented. Sep 8, 15:21 BST Investigating &#8211; We are currently experiencing downtime with the TIN Lookup endpoint from our provider. We sincerely apologise for any inconvenience this may cause. Our team is monitoring and we will provide an update once the service is fully restored.<\/div><\/li><\/ul>\n\n\n<h2 class=\"wp-block-heading\">MONO FAQS<\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Why do I have a different account ID when a user links an account multiple times?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Each time the same account is linked multiple times, a unique account ID is generated for the connected account.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How can I get my public and secret keys?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To get your public and secret keys, you have to:Sign up on the Mono Dashboard,Navigate to the Apps tab on the sidebar,Click the \u2018Create an app\u2019 button to create an app,Then, click on the newly created app to see your public and secret keys.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How can you confirm that an account belongs to the same user?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You can verify that an account belongs to the same user by matching the user&#8217;s BVN against what you already have saved in your database. Also, depending on your business use case, you might want to set up a validation policy to prevent users from linking an account multiple times, except if the account has been unlinked before.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Why does the data_status of a connected account show PROCESSING?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This happens because some banks are faster than others, so data may become available instantly after authorization, while others might take a few seconds or minutes to return the required data.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Why does the data_status of a connected account keep returning FAILED?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If data_status is returning FAILED, you can solve this by:Initiating data sync manually, then retrying the endpoint If the above returns reauthorization_required, then your customer will need to reauthorize before retrying the endpoint. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Why do I keep getting empty statement data?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The reason why you are getting empty statement data may be because the data is yet to be returned by the user\u2019s bank and is still processing or the account is new and does not have any data. To confirm if the data for the connected account(s) is still processing or available, you can check the data_status via the account information endpoint or the account updated webhook, which notifies you when data is available for a connected account.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Is it possible to connect via API without using the Mono Connect widget?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"> Yes it is, You can do this via the Mono Connect Partners API. You can get started here.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">After you implement the Mono Connect Widget in your application and an account is successfully linked, the temporary code will be returned from the onSuccess callback.Note: The code will expire in 10 minutes.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">After I get the temporary code, what should I do next?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Once you have gotten the temporary code, you need to make a POST request to the Exchange Token API with the code and your secret key so you can get an account ID which will then be used to make a request to the Mono Connect endpoints<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Mono is a technology company on a mission to power the digital economy in Africa, using open banking as a layer for financial data, identity data, and bank transfer payments for businesses. Do you want to know if mono network is down today ? Check below MONO LIVE NETWORK STATUS MONO FAQS Why do I [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":109,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11],"tags":[37,36,38,39,40],"class_list":["post-108","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-downtime-network-checker","tag-ismonodown","tag-ismonodowntoday","tag-monobankdowntoday","tag-monobankstatus","tag-monolivetransactionstatus","entry","has-media"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Is MONO BANK DOWN TODAY ? - DJT BUSINESS<\/title>\n<meta name=\"description\" content=\"Do you want to know if mono is down ?Mono is a technology company on a mission to power the digital economy in Africa, using open banking as a layer for financial data, identity data, and bank transfer payments for businesses.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/djtconcept.ng\/business\/is-mono-bank-down-today\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Is MONO BANK DOWN TODAY ? 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