Palmpay is a leading financial technology company that offers various payment services, including POS. Palmpay POS is a mobile point of sale system that enables businesses to accept payments from customers using their debit or credit cards. This system is fast, secure, and convenient, and it has become very popular among small and medium-sized businesses.

If you are interested in applying for Palmpay POS, here is a detailed guide on how to do it:

Step 1: Create a Palmpay account

The first step to applying for Palmpay POS is to create a Palmpay account. To create an account, follow these steps:

1. Visit the Palmpay website at www.palmpay.co or download the Palmpay app from the Google Play Store or the Apple App Store.
2. Click on the “Sign Up” button and fill in your personal details, including your name, email address, and phone number.
3. Verify your phone number by entering the verification code sent to your phone.
4. Set a strong password for your account and complete the registration process.

Step 2: Apply for Palmpay POS

Once you have created your Palmpay account, you can apply for Palmpay POS by following these steps:

1. Log in to your Palmpay account using your email address and password.
2. Click on the “Palmpay POS” button on the home page of your account.
3. Fill in the Palmpay POS application form with your business details, including your business name, address, and type of business.
4. Provide your personal details, including your name, email address, and phone number.
5. Upload the required documents, including a valid means of identification, utility bill, and business registration documents (if applicable).
6. Click on the “Submit” button to complete the application process.

Step 3: Wait for Approval After submitting your Palmpay POS application.

You will need to wait for approval. The approval process usually takes a few days, and you will receive a notification on your Palmpay app or email once your application has been approved.

Step 4: Activate your Palmpay POS

Once your Palmpay POS application has been approved, you will need to activate your Palmpay POS device by following these steps:

1. Log in to your Palmpay account and click on the “Palmpay POS” button.
2. Click on the “Activate Device” button and follow the prompts on the screen.
3. Once your device is activated, you can start accepting payments from customers using Palmpay POS.

FAQS ON PALMPAY POS

The Price for Palmpay POS is N27,000 for Android POS and N20,000 for Traditional POS as a cautionary fee (This amount is refundable if you want to return the POS) But if you want to buy the POS outrightly .

The Price for Palmpay POS is N60,000 for Android POS and N40,000 for Traditional POS as an outright purchase fee for you to get the POS from them (this is the fee as at the time of writing this article).  

Can i connect Palmpay POS to hotspot

Yes you can connect Palmpay POS to hotspot

How long will it take you to get a Palmpay POS

To get Palmpay POS takes within 1 week to 1 month to get a Palmpay POS.

What are the charges on Palmpay POS?

Palmpay charges 0.6% on new agents for withdrawal and deposit fee of 18 Naira.

How do I contact Palmpay customer care if i have any issue

They have one of the most responsive customer support in agency banking. You can reach their customer service via call or chat the via the app 

Here is how to contact Palmpay customer care ?

You can reach their support team through the following support channels

• Call: 018885000
• Email: possupport@palmpay.com
• Available time to reach customer service:
• Monday- Saturday  9am to 6pm
• Office address: 20 Opebi rd. Ikeja. Lagos.

How do i log complain on the Palmpay POS or platform?

• You can chat with palmpay live via the app;
• Launch the PalmPay App
• Tap the burger menu in the top left corner of your home screen and click on ‘Customer Service’
• Tap ‘Live Chat’
• You will be connected to a PalmPay customer service representative shortly

How much commission does Palmpay give on services

Here are the commissions Palmpay will pay you as an agent when you buy airtime, or pay for Tv subscription for a customer or pay electricity bill for customers

MTN 3% commission

Glo  4% commission

Etisalat  4.5% commission

Airtel 4% commission

FOR TV Subscription.

DStv 2% commission.

GOtv 2% commission.

PHCH 2% commission.

Startime 2% commission.

 

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