Moniepoint is a leading Nigerian payment platform that enables businesses to accept payment from customers using various payment channels such as debit cards, QR codes, bank transfers, and cash. To use Moniepoint, a business needs to apply for a point of sale (POS) terminal.
Applying for a Moniepoint POS is a straightforward process that involves a few simple steps. In this article, we will guide you through the process of applying for a Moniepoint POS.
Step 1: Prepare your business documents
Before you begin the application process, you need to ensure that you have all the necessary documents ready. These documents include:
- A valid means of identification (e.g., Driver’s license, National ID card, International passport, or Voter’s card)
- A recent passport photograph
- A utility bill or any other document that shows proof of address
- Certificate of incorporation or business registration documents
Step 2: Visit the Moniepoint website
The next step is to visit the Moniepoint website (https://moniepoint.com) and navigate to the “Get a POS” page. On this page, you will be required to fill in some details about your business, such as your business name, contact information, and business address.
Step 3: Choose your POS terminal
After providing your business information, you will be prompted to choose your preferred POS terminal. Moniepoint offers two types of POS terminals: the mobile POS and the desktop POS. The mobile POS is a handheld device that allows you to accept payments anywhere, while the desktop POS is a stationary device that is ideal for businesses that have a fixed location.
Step 4: Complete the application form
Once you have chosen your preferred POS terminal, you will be directed to a page where you will be required to complete an application form. The application form will require you to provide information about your business, such as the nature of your business, your business registration number, and your business bank account details.
Step 5: Wait for approval
After completing the application form, you will be required to submit your application. Moniepoint will review your application and get back to you within a few days. If your application is approved, you will be contacted by a Moniepoint representative who will provide you with details on how to collect your POS terminal.
Step 6: Collect your POS terminal
Once your application is approved, you can proceed to collect your POS terminal. You will be required to visit a Moniepoint office with your business documents, a copy of your application confirmation, and a valid means of identification.
FAQS ON MONIEPOINT POS
How much is Moniepoint POS machine ?
Moniepoint POS is N20,000 , it is a cautionary fee, Paying this fee does not mean you have bought the POS. if you refuse to use the POS, they will collect it back from you and if the POS is still in good condition, they will return your initial payment of N20,000 automatically to you
How long will it take you to get a moniepoint POS?
To get Moniepoint POS takes less than 72hours. Moniepoint has a daily limit of 50,000 naira. If you fail to meet up this target, they will collect the POS from you and return part of your initial payment. They usually return 50% (i.e half) of your initial payment or less.
What is Moniepoint POS charges?
Moniepoint charges is 0.5% on withdrawal and N20on average on every deposit of any amount
This means Moniepoint will charge you N5 on every N1000 you withdraw for a customer and you will be charged N20 to transfer any amount whether on the POS or on their web platform
That means if you withdraw as follow
N1000 charges is N5
N2000 charges is N10
N3000 charges is N15
N4000 charges is N20
N5000 charges is N25
N6000 charges is N30
N7000 charges is N35
N8000 charges is N40
N9000 charges is N45
N10,000 charges is N50
N11,000 charges is N55
N12,000 charges is N60
N13,000 charges is N65
N14,000 charges is N70
N15,000 charges is N75
N16,000 charges is N80
N17,000 charges is N85
N18,000 charges is N90
N19,000 charges is N95
N20,000 charges is N100
Any amount above N20,000 charges is N100
Moniepoint New Ranking and pricing
*Mega Star* (those whose transaction volume exceed 500k daily)Pricing – 0.40%, N80 cap for withdrawals. Breakdown
N1000 – N4
N2000 – N8
N3000 – N12
N4000 – N16
N5000 – N20
N6000 – N24
N7000 – N28
N8000 – N32
N9000 – N36
N10,000 – N40
N11,000 – N44
N12,000 – N48
N13,000 – N52
N14,000 – N56
N15,000 -N60
N16,000 – N64
N17,000 – N68
N18,000 – N72
N19,000 – N76
N20,000 – N80
Deposit – N15 for any amount ………
*Super Star* (those whose transaction volume exceed 350k daily) Pricing – 0.42%, cap N84 for withdrawals.
N1000 – N4.2
N2000 – N8.4
N3000 – N12.6
N4000 – N16.8
N5000 – N21
N6000 – N25.5
N7000 – N29.4
N8000 – N33.6
N9000 – N37.8
N10,000 – N42
N11,000 – N46.2
N12,000 – N50.4
N13,000 – N54.6
N14,000 – N58.8
N15,000 -N63
N16,000 – N67.2
N17,000 – N71.4
N18,000 – N75.6
N19,000 – N79.8
N20,000 – N84
Deposit – N18 for any amount
*Shooting Star* (those whose transaction volume exceed 120k daily)Pricing – 0.45%, cap N90 for withdrawals.
N1000 – N4.5
N2000 – N9
N3000 – N13.5
N4000 – N18
N5000 – N22
N6000 – N27
N7000 – N31
N8000 – N36
N9000 – N40
N10,000 – N45
N11,000 – N49.5
N12,000 – N54
N13,000 – N58
N14,000 – N63
N15,000 -N67
N16,000 – N72
N17,000 – N76
N18,000 – N81
N19,000 – N85.5
N20,000 – N90
Deposit – N18 for any amount
*Rising Star* (those whose transaction volume exceed 40k daily) Pricing – 0.5%, cap 1001k = 5 naira
N1000 charges is N5
N2000 charges is N10
N3000 charges is N15
N4000 charges is N20
N5000 charges is N25
N6000 charges is N30
N7000 charges is N35
N8000 charges is N40
N9000 charges is N45
N10,000 charges is N50
N11,000 charges is N55
N12,000 charges is N60
N13,000 charges is N65
N14,000 charges is N70
N15,000 charges is N75
N16,000 charges is N80
N17,000 charges is N85
N18,000 charges is N90
N19,000 charges is N95
N20,000 charges is N100
Deposit is N20 for any amount
How do I contact Moniepoint customer care if i have any issue
They have one of the most responsive customer support in agency banking. They usually have a dedicated WhatsApp group for each state where all the agents and usually 2 support staffs are on. And this gives you the opportunity to as any question you might have. They also post network update on this group from time to time, which is awesome.
Here is how to contact moniepoint customer care
You can reach their support team through the following support channels
- WhatsApp- 08141500017, 09093170000, 09030009613
- Email – support@moniepoint.com
- Contact us by calling 08141500017, 09093170000, 09030009613
How do i log complain on the moniepoint POS or platform
You can log any complaint on any issue you have on the POS without having to contact any support. you can log dispense error on the POS after the customer has been debited or go to your online dashboard on the website by navigating to transactions. Under the transaction, click on the affected transaction and at the button, you will see REQUEST REFUND.
Moniepoint commission
Here are the commissions moniepoint will pay you as an agent when you buy airtime, or pay for Tv subscription for a customer or pay electricity bills for customers
MTN 3% commission
Glo 4% commission
Etisalat 4.5% commission
Airtel 4% commission
FOR TV Subscription.
DStv 2% commission.
GOgtv 2% commission.
PHCH 2% commission.
Startime 2% commission.
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