MTN Mobile Money (MoMo) is a digital financial service offered by MTN Nigeria, which enables users to perform various financial transactions such as money transfers, bill payments, and airtime purchases, among others. As a MoMo agent, you can offer these services to customers in your area and earn commissions on each transaction. In this article, we will guide you on how to become a MTN MoMo agent in Nigeria.

Step 1: Understand the Requirements

To become an MTN MoMo agent, you must meet the following requirements:

• You must be 18 years or older
• You must be a Nigerian citizen or legal resident
• You must have a valid form of identification (National ID card, Driver’s License, Voter’s card, or International Passport)
• You must have a physical location where you can conduct business (shop, kiosk, or office)
• You must have a smartphone or tablet with an active MTN SIM card

Step 2: Apply Online

Once you have met the requirements, you can apply online by visiting the MTN MoMo Agent Portal. Fill in the necessary information and submit your application. You will receive a confirmation message if your application is successful.

Step 3: Attend Training

After your application has been approved, you will be invited to attend a training session to learn how to use the MoMo agent platform and perform transactions. The training is mandatory, and you will be required to pass a test before you can be certified as an agent.

Step 4: Get Your Agent Kit

After passing the training and certification test, you will be provided with an agent kit, which contains the following items:

• A MoMo agent SIM card
• A MoMo agent ID card
• A MoMo agent poster
• A MoMo agent banner

Step 5: Set Up Your Business Location

Now that you have your agent kit, you can set up your business location. You will need a table, a chair, and a display shelf to showcase the MTN products and services you offer. You will also need a reliable internet connection and a smartphone or tablet to perform transactions.

Step 6: Start Offering MoMo Services

Once your business location is set up, you can start offering MoMo services to customers in your area. Some of the services you can offer include:

• Cash-in: Customers can deposit money into their MoMo accounts through your agent SIM card.
• Cash-out: Customers can withdraw money from their MoMo accounts through your agent SIM card.
• Airtime purchase: Customers can buy airtime for their MTN lines through your agent SIM card.
• Bill payments: Customers can pay bills such as electricity, water, and cable TV through your agent SIM card.
• Money transfers: Customers can send and receive money to and from other MoMo users through your agent SIM card.

Step 7: Earn Commissions

For each transaction you perform, you will earn a commission based on the amount and type of transaction. MTN will deposit the commission directly into your MoMo agent account, which you can withdraw at any time.

FAQS ON MTN MOMO AGENT

How do i log bill payment and other complaints as a MoMo Agent? 

For MoMo bills payment issues and PIN reset requests please call 182 or chat MoMo support on WhatsApp on 08032003014 or 09030001782.

How do i fund my MoMo Agent wallet? 

To fund your MoMo Agent wallet, login to your bank mobile app (for any bank you use), and follow the steps below 

Step 1: select bank transfer 

Step 2: select bank as ACCESS YELLO ACCOUNT 

Step3 : Input your registered MoMo agent phone number as account number (without the first ‘0’ for example, if your number is 08101409501, your MoMo account number will be 8101409501 )

Step4: after inputting your number, it should display your name 

Step 5: confirm your name and input the amount you wish to fund your MoMo agent wallet

Step 6: enter your password and proceed to transfer funds 

Step7: funds will reflect in your MoMo account within few minutes 

How do I check my MoMo account balance? 

To check your MoMo agent account balance, dial *502#. Then enter 5 to view balance. Enter your MoMo wallet PIN.

Your MoMo agent account balance will be displayed and it will also be sent to you via SMS.

How do I check my commission as a MoMo Agent? 

To check your commission as a MoMo agent, dial *502*8*3#.

If you have questions or need clarity, drop it in the comment section