Soft skills are crucial for success in today’s workplace. This course will help individuals improve their work readiness competencies. By focusing on a range of soft skills and real-life scenarios, this course will be the perfect tool for professionals looking to enhance their personal and professional growth.
The goals of the course are:
- To help the learner to understand better what soft skills are and their importance in the workplace.
- To increase the learner’s knowledge about the various soft skills covered in this course.
- To help the learner apply knowledge gotten from this course to real-life experiences
The course is divided into 5 modules as follows:
- Self-awareness and emotional intelligence
- Time management and personal effectiveness
- Communications and effective customer service
- Critical thinking and problem-solving
- Teamwork and conflict management
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